Shipping & Returns

Shipping

Standard Shipping AUS 5-8 Days: $14.95 AUD
Express Shipping AUS 2-4 Days: $24.95 AUD

Standard International Shipping: $24.95 AUD

Orders are processed Monday - Friday (excluding public holidays) from 7am - 3:30pm AEST and can take up to three business days to process before being shipped.

Tracking advice will be sent by email & SMS once your order has been dispatched.

In some cases, we may need to contact you before your order can be shipped. To ensure there is no delay, please respond to any email/phone call from our Customer Care team.

In the event of a large online promotion, our orders team can get quite backed up due to a massive influx of orders in a short amount of time. If there has been a recent promotion there is a chance that your order may be delayed.

Returns

We stand by our high-quality products and your satisfaction is 100% guaranteed. If your product arrives broken, faulty or not to your standard, simply snap a pic for us & get in contact - one of our team will happily assist you.

If your product is unused, still in original packaging & is undamaged (no scratches etc.), simply ship your item back to us within 30 days of purchase;

Lyfted Décor Australia
52A Glen Rd
OURIMBAH NSW 2258, Australia

Once we receive the return, we will process your refund immediately.

If you're shipping an item back to us, take a picture before sending, just incase the item becomes damaged in transit.

Make sure you include a copy of your order confirmation email, along with information on what you wish our team to do with your return!

All goods must arrive in their original resalable condition boxes, casing etc. In the case that your items are returned without the original packaging, we will not be able to process your refund.

Please keep a copy of your postage receipt, of proof of shipment for any returns back to Lyfted Decor Australia. We recommend using tracked postage to ensure your item arrives safe and sound.

If you have ANY issues at-all, contact our team at lyfted.team@gmail.com and one of our customer care team members will help you out in a jiffy!

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